AUTOMATED DOCUMENT RETENTION TO DISCOVER BUSINESS EMAIL IN MAILBOXES & PRIVATE MAILFILES AND ARCHIVE/DISCARD AS APPROPRIATE

Mail Attender is a granular, rules based Email Quota Management, Mailbox Scanning and Document Retention/Deletion management product for users of 

• Lotus Notes/Domino through Mail Attender for Domino and 
• Microsoft Exchange/Outlook PST files through Mail Attender for Exchange Enterprise and Archive Attender. 

It  enables management of email policy by providing flexible, yet centralized control over Lotus Notes mail databases and the Exchange Information Store/PST files.

Mail Attender is often used to:

a). provide an automated document archive retention or deletion capability where the user is prompted to take an action to keep a document beyond the retention period.

b). provide ad-hoc searching capabilities to identify inappropriate, confidential or threatening emails or attachments already residing in the  mail system to help in:

• legal discovery: identify emails relating to a specific legal action
• email policy:  identify inappropriate or threatening emails or attachments - viruses, mp3 files, avi files, mail containing particular keywords etc.

c). offload a single-instance of attachments into a separate 'Archive' database with a link contained in the original email message, saving disk space allocated to the Mail database

d) offload messages from mailboxes to a separate archive to meet email retention regulatory requirements

e) implement Chinese walls to prevent messages going between departments, stop email going to competitors, prevent profanity, illegal attachments or intellectual property being sent, stop messages under Legal Discovery from being deleted.